nnko Terms & Conditions — Your Complete Guide to Platform Rules

Acceptance of Terms

By accessing, registering on, or using the nnko platform in any capacity — whether as a guest browser or a registered account holder — you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety. If you do not agree to any provision of these Terms, you must immediately cease using the nnko platform and close any account you may hold.

These Terms & Conditions constitute a legally binding agreement between you, the user, and nnko, the operator of the online betting and casino platform accessible at nnko.bio. These Terms apply to all services offered on the nnko platform, including but not limited to cricket betting, live casino tables, slot games, instant-win games, promotional bonuses, and all associated payment services.

nnko may update or amend these Terms at any time. Where material changes are made, nnko will endeavour to notify registered users via the contact information held on their account. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

Eligibility and Age Verification

Access to and use of the nnko platform is strictly restricted to individuals who satisfy all of the following eligibility criteria at the time of registration and at all times during their use of the platform:

• You are at least 21 years of age. nnko enforces a minimum age of 21 for all registered players, consistent with responsible gambling best practices applicable to the Bangladesh market.
• You are accessing the platform voluntarily and for personal entertainment purposes only.
• You are not acting on behalf of, or depositing funds on behalf of, any third party.
• You are not a current employee, contractor, agent, or close family member of an employee or contractor of nnko, its affiliates, or its game and payment service providers.
• You are not subject to any self-exclusion arrangement, court order, or other legal restriction that prohibits you from accessing online gambling services.

nnko reserves the right to request documentary proof of age from any registered player at any time, including but not limited to a national identity card (NID), passport, or birth certificate. Accounts for which age cannot be satisfactorily verified will be suspended and any winnings generated during the period of unverified status may be withheld pending the outcome of the verification process.

Account Registration

To access the full range of services offered on the nnko platform, including placing bets, playing casino games, and processing deposits and withdrawals, you must complete the nnko registration process and hold a valid, verified account. The following rules govern account registration and maintenance:

• One account per person: Each individual is permitted to hold exactly one registered account on nnko. Opening, operating, or attempting to open a second account — whether using the same or different personal details — constitutes a material breach of these Terms.
• Accurate information: You must provide accurate, complete, and current information during registration. Providing false, misleading, or incomplete information is a breach of these Terms and may result in immediate account closure.
• Account security: You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. nnko will not be liable for any losses arising from unauthorised access to your account where you have failed to maintain the security of your credentials.
• Contact details: You must maintain current and accurate contact information on your account, including your active mobile number associated with your bKash, Nagad, or Rocket account. Outdated contact information may delay payment processing.
• Account transfers: nnko accounts are personal and non-transferable. You may not sell, transfer, or assign your account to any other person under any circumstances.

nnko reserves the right to decline any registration application, suspend any existing account, or request additional verification at any time without prior notice, subject to applicable law. Where an account is closed by nnko due to a breach of these Terms, any bonus balances will be forfeited. Real-money balances held at the time of closure due to no fault of the player will be returned to the player's registered payment method after any applicable investigation period.

Deposits and Withdrawals

All financial transactions on the nnko platform are conducted in Bangladeshi Taka (BDT) using the ৳ symbol. nnko supports the following approved deposit and withdrawal channels:

• bKash — mobile financial service operated by bKash Limited
• Nagad — mobile financial service operated by Bangladesh Post Office
• Rocket — mobile banking service operated by Dutch-Bangla Bank Limited
• Upay — mobile financial service
• Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — direct bank transfer

The minimum deposit amount is ৳500 per transaction. The minimum withdrawal amount is ৳500 per transaction. Maximum transaction limits may apply depending on the payment method selected and the verification status of your account. nnko reserves the right to amend these limits at any time with reasonable notice.

Withdrawals are processed to the same payment method used for the most recent qualifying deposit, where technically possible. All withdrawal requests are subject to identity verification. nnko may request supporting documentation before processing any withdrawal, including proof of identity and proof of ownership of the payment method. Failure to provide requested documentation within the timeframe specified by nnko support may result in the withdrawal request being cancelled and funds returned to your platform balance.

Where a bonus has been credited to your account, withdrawals of real-money funds may be restricted until the applicable wagering requirement has been satisfied in full. The specific wagering requirement attached to each bonus is set out in the relevant promotion's terms at the time the bonus is offered.

Bonuses and Promotions

From time to time, nnko offers promotional bonuses including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as the BPL cricket season, Eid, and Pohela Boishakh. All bonuses are subject to the following general terms, in addition to any promotion-specific conditions communicated at the time of the offer:

• Wagering requirements: Bonus funds and any winnings derived from them are subject to a wagering requirement before withdrawal. The applicable multiplier will be stated clearly on each promotion page.
• Time limits: All bonuses must be used within the validity period specified at the time of the offer. Unused or unwagered bonus funds will be removed from your account upon expiry without compensation.
• Game restrictions: Certain games may contribute at different rates — or not at all — towards satisfying a wagering requirement. The contribution rate of each game category will be stated in the promotion terms.
• One bonus per promotion: Unless otherwise stated, each player is entitled to claim each promotion once only. Attempting to claim a promotion multiple times through multiple accounts constitutes bonus abuse.
• Maximum withdrawal from bonus winnings: Certain promotions may impose a cap on the maximum amount that can be withdrawn from winnings generated from bonus funds. This cap, where applicable, will be stated in the promotion terms.
• Bonus abuse: nnko employs automated and manual systems to detect patterns of play consistent with bonus abuse, including low-risk hedging, arbitrage betting, and coordinated multi-account play. Any account found to be engaging in bonus abuse will have its bonus balance forfeited and may be suspended.

Betting and Gaming Rules

All bets placed on the nnko platform are subject to the specific rules applicable to the relevant sport or game. In the event of any conflict between general platform rules and sport- or game-specific rules, the sport- or game-specific rules will prevail. The following general betting and gaming rules apply across all products:

• Bet confirmation: A bet or wager is only accepted and valid once you have received a confirmation message from the nnko platform. Bets submitted but not confirmed — due to connectivity loss, system error, or any other reason — are not valid and will not be settled.
• Odds and prices: Odds displayed on the nnko platform are subject to change up to the moment a bet is placed. The odds applicable to your bet are those confirmed at the time your wager is accepted by the system.
• Void bets: nnko reserves the right to void any bet where there is evidence of a pricing error, data feed failure, or where the underlying event has been cancelled, abandoned, or materially altered before completion.
• Maximum payout limits: Maximum payout limits apply to all sports and games on the nnko platform. These limits are displayed in the relevant game or betting market. Winnings in excess of the stated maximum payout will not be honoured.
• Random number generators: All casino and slot games on the nnko platform use certified random number generators (RNGs) to ensure fair and unpredictable outcomes. Return-to-player (RTP) percentages for each game are available from the respective game provider.

nnko is not responsible for losses arising from your failure to understand the rules of a particular game or betting market. It is your responsibility to familiarise yourself with the applicable rules before placing any wager. If you have any questions about game rules, please contact nnko support at [email protected] before placing your bet.

Responsible Gaming

nnko is committed to promoting responsible gaming across all of its products and services. We believe that gambling should remain a form of adult entertainment and should never cause financial or personal harm to our players. The following responsible gaming tools are available to all registered nnko account holders:

• Deposit limits: You may set daily, weekly, or monthly deposit limits on your account at any time. Once set, a limit reduction takes effect immediately. A limit increase is subject to a cooling-off period before it takes effect.
• Session time reminders: You may configure reminders that alert you when you have been actively playing for a specified period of time.
• Cooling-off periods: You may request a temporary suspension of your account for a period of between 24 hours and 6 weeks at any time. During a cooling-off period, you will not be able to log in, deposit, or place any wagers.
• Self-exclusion: You may request permanent self-exclusion from the nnko platform by contacting our support team. Self-exclusion is irreversible for the duration of the exclusion period, which is a minimum of 6 months.

If you feel that your gambling is becoming a problem, we strongly encourage you to make use of these tools immediately and to seek support from a qualified professional. Please refer to our dedicated Responsible Gaming page for detailed guidance.

Prohibited Conduct

The following conduct is strictly prohibited on the nnko platform. Engaging in any of the actions listed below constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where appropriate:

• Using automated bots, scripts, artificial intelligence, or any software designed to interact with the nnko platform on your behalf without authorisation.
• Exploiting any software bug, glitch, or vulnerability in the nnko platform for financial gain. Any such gains will be reversed and the account closed.
• Colluding with other players in any game or betting market to manipulate outcomes or gain an unfair advantage.
• Using the nnko platform for any money laundering, fraud, or other financial crime.
• Registering or operating more than one account, or registering an account using another person's identity or payment credentials.
• Providing false, misleading, or fraudulent information at any stage of the registration, verification, or payment process.
• Attempting to reverse, charge back, or dispute any deposit transaction via your payment provider in bad faith after the corresponding funds have been wagered on the platform.
• Engaging in match-fixing, insider trading, or any conduct that exploits non-public information in connection with sports betting markets on the nnko platform.

Intellectual Property

All content, software, trademarks, trade names, logos, graphics, user interface designs, text, and data made available on the nnko platform are the exclusive intellectual property of nnko or its licensed content providers, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. No element of the nnko platform may be reproduced, distributed, published, transmitted, modified, adapted, or commercially exploited in any form or by any means without the prior written consent of nnko.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the nnko platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not confer any ownership rights and terminates automatically upon the closure of your account or any breach of these Terms.

Privacy and Data

nnko collects, stores, and processes personal data about its registered players in order to provide the services described in these Terms, to verify player identity, to process payments, and to comply with its obligations under applicable law. The full details of how nnko handles your personal data — including your rights as a data subject — are set out in the nnko Privacy Policy, which forms an integral part of these Terms and should be read alongside them.

By registering an account on nnko, you consent to the collection and processing of your personal data as described in the Privacy Policy. You may withdraw this consent at any time by closing your account, subject to any processing that nnko is required to continue for legal or regulatory purposes.

Limitation of Liability

To the fullest extent permitted by applicable law, nnko shall not be liable to you for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with your use of the nnko platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, or system failure, even where nnko has been advised of the possibility of such damages.

nnko's total aggregate liability to you for any claim arising under or in connection with these Terms — whether in contract, tort, or otherwise — shall not exceed the total value of funds deposited by you in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude nnko's liability for death or personal injury caused by its negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by applicable law.

Amendments and Termination

nnko reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a change is material, nnko will provide reasonable notice to registered players via the contact information held on their account. The revised Terms will be published on this page with an updated effective date. Your continued use of the nnko platform following the publication of revised Terms constitutes your acceptance of those changes.

nnko may terminate or suspend your access to the platform at any time, with or without cause, with or without notice, where permitted by law. Grounds for termination include but are not limited to: breach of these Terms, suspected fraud, suspected money laundering, failure to complete identity verification, or any conduct that nnko reasonably considers to be harmful to the integrity of the platform or its other players.

You may close your nnko account at any time by contacting our support team at [email protected]. Upon account closure, any real-money balance will be returned to your registered payment method within a reasonable timeframe, provided that all verification requirements have been satisfied and there are no outstanding disputes or investigations.

These Terms & Conditions, together with the nnko Privacy Policy and any promotion-specific terms referenced herein, constitute the entire agreement between you and nnko with respect to your use of the platform and supersede all prior agreements, representations, and understandings, whether written or oral, relating to the same subject matter.